Statewide Docs

How call entry autofills

How postals, streets and areas fill each other in when a call is entered.

Once postals are mapped to streets, entering a call saves typing:

  • Typed postal fills Location: its first two streets, written A / B (or the only street).
  • Picked street fills Postal: the postal matching the first two streets in Location or, failing that, the first postal containing the first street.
  • Postal fills Area, when the postal has one.
  • Cross streets narrow down to the postal's other streets.

Good to know

  • Autofill only fills a field that is empty or still holds what autofill last wrote. A value someone typed is never overwritten.
  • A postal autofill put in itself (or a default) doesn't fill Location; it only narrows Cross streets.
  • A postal entered on a call that isn't in your list asks for one that is.

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